Keeping the Customers Satisfied
When the Affordable Care Act was passed, the law created something known as the Partnership for Patients. The program is aimed at reducing hospital acquired conditions and readmissions while improving the relationship between healthcare professionals and patients....
The Agency Model Is Dead. RIP!
Many within the PR business consider “agency” a dirty word. It’s little wonder. Having spent half my career at traditional PR agencies, I have witnessed first-hand the common denominators that create this image. Whether independent or a large firm, the typical culture...
Can We Teach Compassion?
When a nurse says “The doctor will see you now,” the doctor might not really be seeing you. According to a 2013 study by Johns Hopkins University, a large majority of young doctors fresh out of medical school failed to use common communication skills with hospitalized...
Is There a Doctor in the House?
According to the Health Resources and Services Administration in May 2013, there was a shortfall of primary care physicians totaling 16,000. And that was before the Affordable Care Act was expected to add 30 million additional insured people to the healthcare system...
The Proactive Healthcare Future is Here
Nothing is more important to a person than his or her health, but millions remain uniformed and passive when it comes to healthcare. Passive consumers expect providers to take charge of their health, do not ask questions or provide information, and have complacent, or...
EU Pushes to Tighten Medtech Regulations
In 2011, it was revealed that the French firm Poly Implant Prothèses (PIP) had been using cheap, industrial silicone, not intended for medical purposes, in breast implants for a decade. As the world’s third largest global supplier of breast implants, the scandal...
What is the Governments Role in Healthcare?
Regulation plays a major role in the healthcare industry, and healthcare in the United States is filtered through an alphabet soup of government agencies including the HHS, the CDC, the AHRQ, the FDA and the CMS. The Department of Health and Human Services is a...
All Digital Generation Reaps Rewards from Medtech
Technology has been a driving force of change in the field of medicine for decades, and the high-tech transformation will continue to accelerate through the 2010s. Smartphones, tablet computers, mobile health (mHealth) apps, and remote monitoring devices are...
Affordable Care Act Altering Healthcare Specialties
Business is about to pick up America’s 30,000 hospitals in the coming year thanks to millions of new patients taking advantage of the Affordable Care Act. With newly insured patients seeking treatment at hospitals, patient volume is expected to grow rapidly. The...